1. Information we collect
When you submit a contact form or communicate with Bold and Beautiful, we may collect your name, phone number, WhatsApp number, email address, preferred store, collection interest and enquiry message.
2. How we use your information
We use your information to respond to enquiries, assist with store and stock questions, support order-related communication, share branch details, and provide customer service through phone, email, SMS, WhatsApp or RCS.
3. Communication consent
By submitting the contact form, you confirm that you have read and accepted the Terms & Conditions and Privacy Policy, and authorise Bold and Beautiful to contact you by phone, email, SMS, WhatsApp or RCS regarding your enquiry.
4. Sharing information
Your enquiry information may be shared internally with the relevant branch or team member so they can assist you. Bold and Beautiful does not sell customer enquiry information to advertisers.
5. Storage and protection
We take reasonable steps to keep enquiry information secure and only retain information for as long as required to respond, support customer service, maintain records or comply with business requirements.
6. Third-party platforms
When you click Instagram, TikTok, WhatsApp or other external links, those platforms may process data according to their own privacy policies. Please review their policies separately.
7. Your choices
You may ask Bold and Beautiful to update your details or stop contacting you for a specific enquiry by emailing salman@boldandbeautiful.co.za.
8. Contact
For privacy questions, email salman@boldandbeautiful.co.za or call South Africa enquiries on +27 81 314 9490.